Kazakhstan - Almaty

52/2 Dostyk Avenue, Almaty, Kazakhstan, 050010show map
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Rooms and Guests
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Highlights
6
GoodBased on  143 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in Kazakhstan

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Overview

Kazakhstan Hotel offers a good location in a business area of Almaty. The hotel was opened in 1978, renovated in 2008 and is housed in a 26-storey building.

Almaty Tower is located just 2.4 km away. The property boasts location within 4 km from Almaty city center.

Enclosed by a museum, a theater and a palace, the hotel offers a great view over the mountain.

Kazakhstan Hotel is set a 20-minute drive from Almaty airport.

Rooms

En-suite rooms feature climate control, a safe, a balcony, a wet bar and a kitchen. In-room self-catering facilities include a dishwasher, coffee/tea makers and glassware.

Eat & Drink

The elegant restaurant offers exquisite meals. The large bar serves a selection of coffee and tea. Located 300 meters away from the hotel La Grenouille and Trieste serve a great selection of French and Italian food.

Services

Guests can make use of car and bicycle rentals available on site.

Relax

Kazakhstan Hotel organizes karaoke and live performances for guests' entertainment. A gym and a fitness center are provided on-site.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible on site for free.

Year renovated:   2008.  Number of floors:   26.  Number of rooms:   303.

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Facilities
Wi-Fi
Parking

On-site car park

Luggage storage

Luggage storage

Locker room

24-hour services

Late check-in/ -out

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Poolside snack bar

Coffee/Tea in lobby

Cafe

Snack bar

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Sports & Fitness

  • Fitness centre
  • Diving
  • Pedal boating
  • Badminton
  • Basketball
  • Golf course
  • Table tennis
  • Squash
  • Aerobics

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Laundry
  • Dry cleaning
  • Doctor on call
  • Wake up service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining

  • In-room breakfast
  • Restaurant with air conditioning
  • Cafe
  • Poolside snack bar
  • Snack bar
  • Lunch
  • Dinner
  • Halal food
  • Coffee/Tea in lobby
  • Catering service
  • Packed lunches
  • Special diet menus
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Projector
  • Fax/Photocopying

Children

  • Cots
  • High chairs
  • Paid babysitting/ Child services
  • Playground
  • Kids club

Spa & Leisure

  • Outdoor swimming pool
  • Beach umbrellas
  • Sun loungers
  • Karaoke
  • Night club
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Bungalows
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Massage
  • Library
  • Open-air bath
  • Public Bath

Room view

  • City view

Room features

  • Air conditioning
  • Heating
  • VIP room facilities
  • In-room safe
  • Mini-bar
  • Soundproofed rooms
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Washing machine
  • Bathrobe
  • Free toiletries

Self-catering

  • Kitchenette
  • Electric kettle

Media

  • Flat-screen TV
  • Hi-Fi
  • Direct dial telephone
  • Local calls
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 12 pmFREECheck-outuntil 12 pmFREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Republic PalaceRepublic Palace700 ft
National Academy of Sciences of the Republic of KazakhstanNational Academy of Sciences of the Republic of Kazakhstan1000 ft
Abay Opera HouseAbay Opera House3300 ft
Abay Metro Station Abay Metro Station 2000 ft
Central State Museum of KazakhstanCentral State Museum of Kazakhstan3900 ftSamal-1, 44
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La GrenouilleLa Grenouille1000 ftShevshenko 18
TriesteTrieste1800 ftShevchenko St., 29
Glen Pub RestaurantGlen Pub Restaurant2400 ft44 Shevchenko St.
Pizza HutPizza Hut2500 ft8A Abai Ave.
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Vosmoye Chudo Sveta Water ParkVosmoye Chudo Sveta Water Park1.4 mi
Mir Fantazy Amusement ParkMir Fantazy Amusement Park2.0 mi
Dolphin Entertainment CentreDolphin Entertainment Centre3.0 mi
Almaty 2 Train StationAlmaty 2 Train Station2.2 mi
Almaty Central StadiumAlmaty Central Stadium1.7 mi
Kasteev State Museum of ArtsKasteev State Museum of Arts2.0 mi
Gvardeytsev-Panfilovtsev ParkGvardeytsev-Panfilovtsev Park5000 ft
Almaty ZooAlmaty Zoo1.6 mi
Raiymbek Batyr Metro StationRaiymbek Batyr Metro Station1.9 mi
Zenkov CathedralZenkov Cathedral5200 ftPanfilov Park, Almaty
Park Named After Panfilov’s 28 GuardsmenPark Named After Panfilov’s 28 Guardsmen5200 ft
Ascension CathedralAscension Cathedral5300 ftGogol st. 40B Panfilov Park
Zelyony BazaarZelyony Bazaar1.3 miZhibek Zholy st.
Kolsai Lakes Kolsai Lakes 1.4 mi
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Getting around
Airports
Almaty (ALA)8.8 mi
Train
Almaty 2 Train Station2.2 mi
Almaty 1 Train Station6.7 mi
Underground
Abay Metro Station 2300 ft
Almaly Metro Station 4300 ft
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Reviews
6.4
GoodBased on  143  reviews
  • 0.2
    Guest rating

    Rubbish class hotel.

    Super Rubbish class hotel. This is the third night we stay, and I am really surprised that when we entered the room, the blanket IS MISSING. SOOOOO ridiculous. Never ever choose this so call HOTEL, NO SERVICE. PLEASE REMEMBER NEVER RECOMMEND TO ANYBODY, then the staff will be VERY HAPPY for doing NOTHING.

  • 0.2
    Guest rating

    Please don't be joking, how can this call a 5 stars hotel? Rooms are old and lack of renovation, air conditioning problem in the room, but none cares, the receptionist just said told us waiting and find someone to fix it, but SOMEONE never shown. SUPER BAD SERVICES. Please never ever stay in this hotel or you will REGRET.

  • 0.2
    Guest rating

    Room is very old and no renovation. Air conditioning is not working and asking for fix it, waiting for almost 2 hour (not exaggerating) but still one come to the room. The receptionist just only said they called or they are coming. What kind of this so call 4 stars hotel in this country? SUPER BAD SERVICES I had ever had. PLEASE NEVER recommend to anybody.

  • 5.4
    Guest rating

    Well I did early chick in I thought they will charge me half rate but they charged me full my first day the ac was not working then I have to change the room but there also I used have a problam they room opening card never works I have to to go to reception at least 3 times in day with the problam.

  • 5.8
    Guest rating

    Nice, friendly service. The "Noodles" restaurant next door is not too bad.

    Hotel is OLD and should be renovated.

  • 7.4
    Very good

    great view from the windows in the superior rooms, friendly staff

    relatively high cost

  • 10.0
    Exclusive

    Very good club at the hotel gun and roses

  • 4.6
    Guest rating

    Good location. Excellent bar/restaurant on 26th floor with a panoramic view on the city (well, even there's not much to see). Good Guns'n'Roses pub/restaurant in the hotel, nice live music every night.

    The hotel is still in soviet era. It's definitely too much expensive for the service. Rooms are not refurbished. Air conditioning not working at all. Very noisy if you open the window to refresh. Bathroom is very old, hot water takes ages to arrive. The worst of all is the hotel of offer special discounts of 10.000 or 15.000 tenge per room on the reception desk while they make foreign people to pay 20.000-25.000 tenge when booking in advance: it's a complete shame. So the only reason to go to this hotel is because other international classs hotels are much more expensive in Almaty. If you budget is not limited to 120 k€ per day, better avoid this hotel!

  • 6.6
    Good

    The view outside the window = mountains.

    Weak coffee (if it could be called a coffee at all) during breakfast. Almost nonexistent or very poor WiFi signal.

  • 7.8
    Fabulous

    Good value for money and friendly staff. Breakfast service quite good, and on site restaurants, Guns n Roses Pub and Noodles Restaurant offer excellent food. Room and furniture have sure seen better days but considering the room rate I can't complain. Had a problem with the room safe but it was resolved very quickly. Location excellent. Considering how costly accomodation is in Almaty, I would definitely recommend this hotel.

  • 6.6
    Good

    The room is very clear and good pressure of water and very quiet hotel. The bed really comfortable.

    Many staff in hotel cannot speak English make it very difficult to communicate.

  • 4.6
    Guest rating

    1. Location 2. Guns n Roses Outlet at the hotel 3. Breakfast was okay

    Rooms need a complete refurbishment. I stayed on the 22nd Floor....no ac.

  • 4.6
    Guest rating

    Location was a plus

    For the money I was put in the worst possible room

  • 7.8
    Fabulous

    Nice and polite staff.

    The sink was leached.

  • 7.4
    Very good

    That I couldn't pay in euros directly to the hotel. I needed to go and change money first (inside the hotel, but still it is strange arrangement).

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Highlights
6
GoodBased on  143 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in Kazakhstan

Use Badge
Good to know
Check-infrom 12 pmFREECheck-outuntil 12 pmFREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
+ More- Less
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Getting around
Airports
Almaty (ALA)8.8 mi
Train
Almaty 2 Train Station2.2 mi
Almaty 1 Train Station6.7 mi
Underground
Abay Metro Station 2300 ft
Almaly Metro Station 4300 ft
+ More- Less
Check rooms and rates
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Check-in
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Rooms and Guests
0Guests / room
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